2018 – Public Sector ‘austerity’ will not be a ‘Happy’ New Year for some, but don’t despair help and advice are on hand for those with the foresight to move forward and meet the challenge.
Continued budget cuts, emerging technology and the increasing trend towards collaboration, mean that ‘business as usual’ for local government transport providers is not an option. Civica has previously explored commercialisation in Local Government through its changing landscape series. ‘The commercial imperative’ report, in partnership with CIPFA looked at the growing pressure to reduce costs and found some great examples of organisations who have risen to the challenge. In this report, we look at specific issues for the Transport sector and offer guidance on how transport providers can commercialise their operations. At a recent Leadership Forum, Civica, in association with the Chartered Institute of Logistics and Transport (CILT), brought together a group of transport experts to explore the ongoing challenges, how they have responded, and what lessons they have learned along the way. Ultimately, the Forum concluded that public sector transport providers must continue to explore commercialisation as a key part of their strategy if they want to effectively manage budget cuts and maintain frontline services. If they are not currently doing so, then they need to act fast. Our leaders agreed a three-step approach to a successful commercial model:
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|ISO 9001:2008||ISO 9001:2015|
|0. Introduction||0. Introduction|
|1. Scope||1. Scope|
|2. Normative reference||2. Normative reference|
|3. Terms and definitions||3. Terms and definitions|
|4. Quality management system||4. Context of the organisation|
|5. Management responsibility||5. Leadership|
|6. Resource management||7. Support|
|7. Product realisation||8. Operation|
|8. Measurement, analysis and improvement||9. Performance evaluation|
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